Consultation Feedback 30 October 2018

The results of the consultation and subsequent pilot schemes were announced at the Bus Summit on 30 October 2019.

Based on feedback from our public consultation in July 2018, we are now preparing 5 pilot schemes to launch in summer 2019. The pilot schemes will operate in; Dover, Maidstone, Sevenoaks, Tenterden and West Malling.

Visit to find out more.

We will continue to develop each pilot scheme until their launch in summer 2019. Finalised routes and timetables will be announced closer to the time.

The full consultation report and management summary are available to download from the 'Summary of Results' section below. 

Next steps

In 2019 we will organise engagement events in each pilot scheme area to introduce the pilot to the community.

Additionally, further public consultation will take place in Thanet and Sevenoaks on subsidised bus services before the end of 2018.

We will also be increasing our community transport fund for bids submitted by 14 December 2018.


Update September 2018

Thank you to those that took part in the Big Conversation consultation by completing the online questionnaire and by attending the public meetings. Your feedback is really important to us and will help us make decisions about how we deliver the future of rural transport in Kent.

Analysis of the responses is underway and a consultation report will be published on the website in October 2018.

We will be hosting a Bus Summit at County Hall on 30 October with invited guests from local councils, user groups and transport operators which will provide an opportunity to announce the pilot schemes to be implemented in 2019.

The summit will be webcast live.

If you wish to express an interest in attending the bus summit, please email us at


Original Consultation Text

We want to find out if there is an innovative and sustainable way of providing transport to rural communities in Kent and we want to explore our ideas with you.

The consultation will run from 13 June to 8 August 2018.

How to have your say

We feedback is important and will help shape the future of rural transport in Kent. We want to hear about:

  • your use of public transport and the journeys you take
  • your priorities for a sustainable rural transport service
  • your thoughts on the three initial ideas we have developed
  • any additional information you think we need to consider when shaping the services for the future.

Read our consultation booklet to find out more about how we support public transport in Kent and our ideas for the future. Have your say via our online questionnaire.

Alternatively, download the Word version of the questionnaire and return for free via post to: FREEPOST BIG CONVERSATION

Public meetings
We are holding 11 public meetings across Kent which you are welcome to attend. There is no need to book a place, just come along. We will be presenting our initial ideas and providing opportunities for you to ask our team questions.

If you require further information email

Alternative formats: If you require any of the consultation material in an alternative format or language please email or call 03000 421553 (text relay service number: 18001 03000 421553). This number goes to an answering machine, which is monitored during office hours.

This consultation has now closed.


  • Opened
    13 Jun 2018 at 07:00
  • Closed
    8 Aug 2018 at 23:59
  • Response Published
    30 Oct 2018


Consulting Organisation Type
  • Kent County Council
Consulting Organisation Name Kent County Council
District / Borough areas affected by the consultation
  • Ashford
  • Canterbury
  • Dartford
  • Dover
  • Gravesham
  • Maidstone
  • Sevenoaks
  • Shepway
  • Swale
  • Thanet
  • Tonbridge & Malling
  • Tunbridge Wells
Consultation Topic
  • General interest
  • Traffic, transport and roads
Consultation Methods
  • Online survey / questionnaire / forms
  • Other survey / questionnaire / forms
  • Focus Group
  • Public meeting
Contact Details