This questionnaire has now closed.

We’re committed to giving all children in Kent the best start in life.

We want all children in Kent have equal access to support and education which meets the unique needs of a child and their family.

We want everyone to feel supported towards making progress together as a family to live their best life and hope that by listening to the voices of our families, we will provide a bespoke service that improves wellbeing, resilience and learning in our communities. 

We’ve taken a long hard look at the recent Special Educational Needs and Disability (SEND) Ofsted report and recognise that there is a lot of work for us to do to make sure you really trust us moving forward. More importantly, we need to listen and learn from you. It’s really important to us to understand what you’re thinking and feeling when seeking support from us. Good or bad we want to hear it all.

Working with partners to get it right

Over summer, we’ll be working with Healthwatch Kent and charities to hold parent and carer forums to hear from you what you have to say. If you’d like to be part of one of the parent and carer forums, or would like to find out more, please get in touch with the listed charities.

Getting it right for you

We know this won’t be easy, but we’re committed to making long-lasting changes for the better, for you and your family.

Change won’t happen overnight, however case by case and story by story, we will fulfil our commitment of giving every child in Kent the best start in life. We hope you’ll join us in making this a reality.

Your voice - we're listening

We’re starting off with a short questionnaire, as we want to hit the ground running and begin to develop a vision with you, for you. Answer the questionnaire and view the vision statements.

Thank you to everyone who has taken the time to complete our questionnaire.  We’ve extended the deadline to 28 July so there’s still time for you to have your say.  

Our draft vision

Children and young people with SEND in Kent feel happy, safe and supported while they learn and grow.

Our draft vision

Families can reach the right people at the right time to support their children.

Our draft vision

Services will work with families to improve outcomes and achievements for children and young people with SEND.

If you would like to be involved in helping us shape our SEND services, you can be a part of this by joining one of the local Parent/Carer Forums. Please complete the membership form via:



Alternative formats: If you require any of the consultation material in an alternative format or language please email or call 03000 421553 (text relay service number: 18001 03000 421553). This number goes to an answering machine, which is monitored during office hours.

Privacy: Kent County Council collects and processes personal information in order to provide a range of public services. Kent County Council respects the privacy of individuals and endeavours to ensure personal information is collected fairly & lawfully.  We will follow our Data Protection Act guidelines to keep your information secure and confidential.   

For a copy of the SEND privacy notice, please click here.

BSL video

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  • Opened
    25 Jun 2019 at 11:00
  • Closed
    28 Jul 2019 at 23:59


Consulting Organisation Type
  • Kent County Council
Consulting Organisation Name Kent County Council
District / Borough areas affected by the consultation
  • Ashford
  • Canterbury
  • Dartford
  • Dover
  • Gravesham
  • Maidstone
  • Sevenoaks
  • Shepway
  • Swale
  • Thanet
  • Tonbridge & Malling
  • Tunbridge Wells
Consultation Topic
  • General interest
  • Children and families
  • Schools, education and learning
Consultation Methods
  • Online survey / questionnaire / forms
  • Open responses (e.g. letters and email)
  • Focus Group
  • Public meeting
Contact Details

SEN Department
Kent County Council
Room 2.42
Sessions House
ME14 1XQ