Update - May 2019

Please be advised the final Libraries, Registration and Archive Strategy 2019-2022 is now available to view on www.kent.gov.uk/lrastrategy


Update - May 2019.

Following the 10-week public consultation on the Libraries, Registration and Archives (LRA) strategy, which took place earlier this year, our plans are moving forward.

Starting on Tuesday 7 May we want to hear your views regarding the new opening hour patterns at each library in Kent. All libraries across the county will have opening hour options on display and feedback forms for you to let us know your preferred opening hours. The proposed options for the opening hours for each library are based on usage data, knowledge of the local community, staff input, groups who regularly meet in the library, and equality considerations.

The options will be available for you to comment on in each library until Tuesday 28 May.

If you require further information you can email us at Librariesinformationservices@kent.gov.uk.


Update - March 2019.

Following the Growth, Economic Development and Communities Cabinet Committee meeting on Thursday 7 March, KCC’s Cabinet Member for Community and Regulatory Services Mike Hill has taken the decision to progress the proposed three-year strategy for Kent Libraries, Registration and Archives.

After consideration of the responses, the tiering model for libraries has been updated with the latest data available before the public consultation was launched on 21st November 2018.  Using data from 1st October 2017 - 31st September 2018 has resulted in 12 libraries increasing their opening hours from the original proposal, see the table below:

Library Original Tier New Tier New total weekly opening Increased Hours
Ash 5 4 23 hours per week 8
Cliftonville 3 2 37 hours per week 9
Dover 2 1 42 hours per week 5
Faversham 2 1 42 hours per week 5
Headcorn 4 3 28 hours per week 5
Hildenborough 5 4 23 hours per week 8
Longfield 5 4 23 hours per week 8
Newington 5 4 23 hours per week 8
Shepway 4 3 28 hours per week 5
Staplehurst 4 3 28 hours per week 5
Tenterden 3 2 37 hours per week 9
Tonbridge 2 1 42 hours per week 5


All 99 of Kent’s libraries will be retained as part of the strategy.

The Libraries, Registration and Archive service will now look to implement the strategy which includes new marketing and branding, development of the service’s digital offer and working in partnership to maximise the use of its buildings across the county.

Work will also progress to implement the new library opening hours, but customers will not see any changes until the autumn. The next step on this will be a local engagement in libraries, expected to take place 7 to 28 May 2019, about the exact opening hour patterns customers would like to see.

The full Consultation Report, Cabinet Committee Paper and updated EqIAs are available to download from the Summary of Results section below, along with a document summarising the suggestions for inclusion in the strategy. Many of these points endorse or build on ideas that were included in the draft strategy and as such, will be included in the final version which will be taken through to implementation.

Respondents also suggested alternative criteria for the library tiering, and these are detailed in another document available below, alongside the outcomes of our considerations.

The updated Libraries, Registration and Archive Strategy 2019-2022 is expected to be published in late spring 2019 and will be available from this page.



Update 30 January 2019 - This consultation is now closed.

Thank you to everyone who took part in the consultation. We are currently analysing the responses and producing a consultation report, which will be presented to the Growth, Economic Development and Communities Cabinet Committee on 7 March 2019 before a decision is taken by the Cabinet Member for Communities and Regulatory Services.


Original Consultation Text



The Libraries, Registration and Archives Service (LRA) run by Kent County Council (KCC) is a highly-valued community service. LRA’s wide range of services are delivered across Kent to anyone who lives, works, studies or visits Kent, and our services support everyone at important stages in their lives.

The communities and customers that LRA serves are changing and will continue to change over time. There are new challenges to face and opportunities to explore. The draft strategy sets out how KCC will continue to provide a sustainable libraries, registration and archives service to meet the needs and choices of our customers and communities.

Have your say

We want to hear your feedback on our draft strategy, which includes a proposal to tier libraries and review opening hours. No decision has been taken yet and your views are important in helping us to make a final decision.

The draft strategy is available to download from the 'Documents' section below. Please tell us your views by completing the online questionnaire via the link under 'Respond' below.

In the ‘Documents’ section below you will find our initial Equality Impact Assessments (EqIA) for the draft strategy and library tiering proposal for you to read and comment on via the consultation questionnaire.

We are running 20 drop-in events at libraries across the county where you can talk to staff about the strategy and proposals.

Location Date Time
Ashford Library
Ashford Gateway Plus, Church Road, Ashford, TN23 1AS
Monday 26 November 9:30-12:30
Tenterden Library
2, Manor Row, High Street, Tenterden, TN30 6HP
Monday 26 November 14:00-17:00
Canterbury Library
18 High Street, Canterbury, CT1 2RA
Saturday 1 December 9:30-12:30
Herne Bay Library
124 High Street, Herne Bay CT6 5JY
Saturday 1 December 14:00-17:00
Dartford Library
Central Park, Market Street, Dartford, DA1 1EU
Thursday 6 December 16:00-19:00
Dover Library
Dover Discovery Centre, Market Square, Dover, CT16 1PH
Wednesday 12 December 9:30-12:30
Deal Library
Broad Street, Deal, CT14 6ER
Wednesday 12 December 14:00-17:00
Gravesend Library
Windmill Street, Gravesend, DA12 1BE
Friday 14 December 9:30-12:30
Meopham Library
Wrotham Road, Meopham, Gravesend, DA13 0AH
Friday 14 December 14:00-17:00
Kent History and Library Centre
James Whatman Way, Maidstone, ME14 1LQ
Wednesday 2 January 9:30-12:30
Sevenoaks Library
Buckhurst Lane, Sevenoaks, TN13 1LQ
Thursday 3 January 16:00-19:00
Edenbridge Library
The Eden Centre, Four Elms Road, Edenbridge, TN8 6BY
Saturday 5 January 9:30-12:30
Folkestone Library
2 Grace Hill, Folkestone, CT20 1HD
Sunday 6 January 10:00-13:00
New Romney Library
82 High Street, New Romney, TN28 8AU
Wednesday 9 January 9:30-12:30
Sittingbourne Library
Central Avenue, Sittingbourne, ME10 4AH
Saturday 12 January 9:30-12:30
Sheerness Library
Sheppey Gateway, 38 - 42 High Street, Sheerness, ME12 1NL
Monday 14 January 14:00-17:00
Tonbridge Library
1 Avebury Avenue, Tonbridge, TN9 1TG
Friday 18 January 9:30-12:30
Tunbridge Wells Library
Mount Pleasant Road, Royal Tunbridge Wells, TN1 1NS
Saturday 19 January 9:30-12:30
Margate Library
Thanet Gateway Plus, Cecil Street, Margate, CT9 1RE
Wednesday 23 January 9:30-12:30
Ramsgate Library
Guildford Lawn, Ramsgate, CT11 9AY
Wednesday 23 January 14:00-17:00


Please note this consultation closes at midnight on 29 January 2019. 

Alternative Formats and Hard Copies

Easy Read and Accessible Word versions of the draft strategy and questionnaire are available from the ‘Documents’ section below. To request hard copies of any of the consultation documents, or for any other formats, please email: alternativeformats@kent.gov.uk or call: 03000 421553 (text relay service number: 18001 03000 421553). This number goes to an answering machine, which is monitored during office hours.


Kent County Council collects and processes personal information in order to provide a range of public services. Kent County Council respects the privacy of individuals and endeavours to ensure personal information is collected fairly, lawfully, and in compliance with the General Data Protection Regulation. Read the full Privacy Notice in the ‘Documents’ section.


  • Opened
    21 Nov 2018 at 09:00
  • Closed
    29 Jan 2019 at 23:59
  • Response Published
    12 Mar 2019

Summary of Results



Consulting Organisation Type
  • Kent County Council
Consulting Organisation Name Kent County Council
District / Borough areas affected by the consultation
  • Ashford
  • Canterbury
  • Dartford
  • Dover
  • Gravesham
  • Maidstone
  • Sevenoaks
  • Shepway
  • Swale
  • Thanet
  • Tonbridge & Malling
  • Tunbridge Wells
Consultation Topic
  • General interest
  • Libraries and archives
Consultation Methods
  • Online survey / questionnaire / forms
  • Other survey / questionnaire / forms
  • Community event
Contact Details

Email: lraconsultation@kent.gov.uk