On the 2 November 2020, we launched a 12-month e-scooter rental trial in Canterbury. The project aims to bring affordable, environmentally friendly e-scooters to the city as part of a Department for Transport (DfT) national trial.

Throughout the trial, only e-scooters provided by Bird on a rental basis will be allowed. Any private e-scooter use on the highway will remain illegal. The e-scooters will use the same road space as bicycles. They will not be permitted to travel on the pavement, or outside of the trial area. 

An Experimental Traffic Regulation Order has been made to make the trial legal. 

Bird rental e-scooters at the University of Kent

The trial is being delivered in phases so that we can listen to feedback and review safety and usage data. Only when we are happy that it is safe to do so will we move on to the next phase of the trial.

During phase 1, which runs until 28 March 2021, the service is being restricted to staff and students at The University of Kent and Canterbury Christ Church University, travelling within the University of Kent’s campus and along a predetermined route connecting both campuses.

From the 29 March, phase 2 will see the trial expanded to cover the city centre and be available to members of the public who are over 18 and hold a full or provisional driving licence.

If successful, the final phase will see the expansion of the trial to include the broader urban area of Canterbury from the 17 May 2021.

The consultation period for an ETRO is six months, which takes us to the 3 May 2021. However, it is important to us that we continue to listen to your views as the trial expands. We will therefore be launching a second consultation after the 3 May.  

Our intention is for the trial to end on the 1 November 2021. However, the Order runs for a total of 18 months, which provides us with flexibility to extend the trial, should this be required by DfT.

The Order, Statement of Reason and Public Notice are available to download from the 'Consultation Documents' section below.

Maps showing the three trial phases

How to report safety concerns

If you have any safety concerns, please report these directly to Bird by email at, phone 01484 50 91 45 or via their app on a smartphone. 

Any issues reported through these means will be shared with KCC.

How to rent an e-scooter

You can register to rent an e-scooter via the Bird app through Google Play or the Apple Store.

Alternative formats: If you require any of the consultation material in an alternative format or language please email or call 03000 42 15 53 (text relay service number: 18001 03000 421553). This number goes to an answering machine, which is monitored during office hours.

Privacy: Kent County Council collects and processes personal information in order to provide a range of public services. Kent County Council respects the privacy of individuals and endeavours to ensure personal information is collected fairly & lawfully.  We will follow our Data Protection Act guidelines to keep your information secure and confidential. Read the full Privacy Notice.


  • Opened
    30 Oct 2020 at 09:00
  • Closes
    3 May 2021 at 12:00

Consultation Documents

Supporting Documents



Consulting Organisation Type
  • Kent County Council
Consulting Organisation Name Kent County Council
District / Borough areas affected by the consultation
  • Canterbury
Consultation Topic
  • General interest
  • Traffic, transport and roads
Consultation Methods
  • Online survey / questionnaire / forms
  • Other survey / questionnaire / forms
  • Open responses (e.g. letters and email)
Contact Details

Any person wishing to object or support the Order before it is made permanent must do so either by using the above link or by email quoting the reference TRO/Experimental/CanterburyE-ScooterTrial.

Please make sure you specify the grounds on which the objection or support are made by 12:00 on Monday 3 May 2021.

If the Order is subsequently varied or modified responses will be required within 6 months of the variation or modification coming into force.